Privacy Policy

CrystalSolutions is the responsible party under the Protection of Personal Information Act (POPIA). We collect and process personal data solely for the purpose of employment verification and lawful HR operations.

We may collect the following data:

• Full name, ID or passport number
• Contact details (email, phone)
• Employment history, position, and tenure
• Reason for termination (if factual and verified)
• Supporting disciplinary documentation (if applicable)
• Reference or verification records

Data is processed for:

• Employment reference and verification
• Recruitment screening
• Compliance with labour and legal requirements
• Security and fraud prevention

We process personal data based on:

• Employee consent;
• Legitimate interest of employers conducting lawful checks; or
• Legal obligation under labour or regulatory frameworks.

We employ industry-standard measures including:

• Encryption of stored data;
• Restricted access for verified employers only;
• Routine audits and system monitoring;
• Secure servers hosted in South Africa.

Records are retained only as long as necessary for lawful employment verification. Users may request deletion at any time, subject to proof of identity.

Under POPIA, all data subjects have the right to:

1. Access their stored information.
2. Request correction of inaccurate data.
3. Request deletion of personal information.
4. Withdraw consent at any time.
5. Lodge a complaint with the Information Regulator of South Africa.

Data is shared only with:

• Verified employers performing legitimate reference checks;
• Regulatory or legal bodies when required by law.

We never sell or disclose information to marketing agencies or unrelated third parties.

Our website may use cookies for security and analytics purposes. Users may disable cookies in their browser without losing access to core services.

CrystalSolutions may update this Privacy Policy periodically. Revised versions will be posted on the Platform with a new effective date.

For privacy requests or POPIA-related concerns: info@csnetwork.co.za